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Effective Date: 20th May, 2024

PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THIS WEBSITE.

This Privacy Policy explains how Nism Exams Test Prep ("we", "us", "our"), having its registered office at C-6, Sector-7, NOIDA-201301, Uttar Pradesh, India, collects, uses, protects, and discloses your personal information when you visit and use our website www.nismexams.in (the "Website") and its services. By accessing or using our Website, you signify your agreement to the terms of this Privacy Policy.


1. Information We Collect


1.1 Information You Provide Directly:

This includes personal information you voluntarily submit to us when you:

  • Register for an account: Name, email address, phone number, job title.
  • Purchase services or products: Billing address, payment information (processed by third-party gateways, we do not store full payment card details).
  • Contact us for support or inquiries: Your name, email address, and the content of your communication.
  • Participate in surveys, feedback forms, or promotions: Your responses and contact details.
  • Submit content (e.g., questions, feedback): Any personal information included in your submissions.

1.2 Information Collected Automatically (Usage Data):

When you visit our Website, we may automatically collect certain information about your device and usage patterns, including:
Your IP address.
Browser type and version.
Operating system.
Referring URLs.
Pages you view on our Website, time spent on those pages.
Date and time of your visit.
Clickstream data.
Device identifiers.

1.3 Information from Third Parties:

We may receive information about you from third-party services integrated with our Website (e.g., Google Analytics, payment gateways, social login providers like Google/Facebook if you use them). This information is governed by their respective privacy policies.

2. How We Use Your Information


We use the information we collect for various purposes, including:
To Provide and Maintain Services: To create and manage your account, process your purchases, deliver mock tests and study materials, and provide customer support.
For Internal Record Keeping: To maintain internal records of users, purchases, and interactions.
To Improve Our Services: To understand how our Website and services are used, analyze trends, and make improvements to functionality, content, and user experience.
For Marketing and Promotional Communications: To send you updates, newsletters, promotional offers, and information about new products or services that may be of interest to you. You may opt out of these communications at any time.
For Customer Research and Service Customization: To conduct market research, personalize your experience on the Website, and offer tailored content and recommendations.
For Security and Fraud Prevention: To protect the security and integrity of our Website, prevent fraudulent activities, and enforce our Terms and Conditions.
For Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests.

3. How We Share and Disclose Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following circumstances:
With Service Providers: We may share your information with trusted third-party service providers who perform functions on our behalf, such as payment processing, website hosting, data analysis, email delivery, and customer support. These providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
In Case of Business Transfer: In connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity. With Your Consent: We may share your information with third parties when we have your explicit consent to do so.

4. Data Security

We are committed to safeguarding your data. We implement appropriate administrative, physical, and technical safeguards designed to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
Secure encryption protocols (e.g., SSL/TLS for data in transit).
Access controls to limit who can access your data.
Regular security audits and vulnerability assessments. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. Data shared with third-party payment gateways is outside our direct control, and you use such services at your own discretion and risk, subject to their respective privacy policies.

5. Cookies and Tracking Technologies

Our Website uses "cookies" and similar tracking technologies (like web beacons, pixels) to enhance your browsing experience, analyze Website usage, personalize content, and deliver relevant advertisements.
What are cookies? Cookies are small text files placed on your device by websites that you visit. They are widely used to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
How we use them: Cookies help us remember your preferences, track your login status, understand which parts of our Website are most popular, and tailor content to your interests.
Your Choices: You may choose to disable cookies in your browser settings. However, please note that disabling cookies may affect the functionality and features of the Website, and some parts of the Website may not function correctly.

6. External Links

Our Website may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the Privacy Policy of every site you visit.


7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.


8. Your Data Protection Rights

Under applicable Indian laws, you may have certain rights regarding your personal information. These may include the right to:
Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data we hold about you.
Erasure: Request the deletion of your personal data under certain conditions.
Object to Processing: Object to our processing of your personal data under certain conditions.
Withdraw Consent: Withdraw your consent at any time where we relied on your consent to process your personal information.
To exercise any of these rights, please contact us at info@nismexams.in. We will respond to your request in accordance with applicable law.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.


10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.


11. Contact Information

If you have any questions about this Privacy Policy, please contact us:
Nism Exams Test Prep
Location: C-6, Sector-7, NOIDA – 201301, Uttar Pradesh, India
Email: info@nismexams.in